House Rules

Know the house rules and act without surprises...
House Rules

APARTMENT RULES:

Check-In

  • From 15:00 to 22:00
  • Guests must show a photo ID and a credit card upon check-in.
  • You must inform the accommodation in advance of your arrival time.

Check-Out

  • From 08:00 to 11:00

Cancellation/Prepayment

  • Cancellation and prepayment conditions may vary depending on the type of apartment. Please check the conditions of your selected apartment in the top menu.

Children and Extra Beds

  • Children of any age are welcome.
  • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to your search.

Crib and Extra Bed Conditions:

  • In EL MIRADOR, there are no cribs or extra beds.
  • In EL CIELO, a crib is available free of charge upon request (at least one week in advance or at the time of booking).

Age Restriction

  • No age restriction for check-in.

Smoking/Non-Smoking

  • Smoking is not allowed.

Parties

  • Parties/events are not allowed.

Quiet Hours

  • Guests must minimize noise from 23:00 to 08:00.

Pets

  • Pets are not allowed.

Important Information about the Accommodation

  • Guests must show a valid photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.
  • Inform EL MIRADOR/CIELO DE CACERES in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly using the contact details in your confirmation.
  • Payment before arrival by bank transfer is required. The property will contact you after booking to provide instructions.
  • This property does not allow bachelor or similar parties.
  • Quiet hours are from 23:00 to 08:00.
  • Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If you do not receive the contract on time, please contact the property management company at the number provided on the booking confirmation.
  • Minors under 18 can only stay if accompanied by a parent or legal guardian.
  • In response to the coronavirus (COVID-19), the property is taking additional safety and sanitation measures.

License Number: ATCC00565 (MIRADOR DE CÁCERES) License Number: AT-CC-00613 (CIELO DE CÁCERES)